We’ve all been there.
You made an appointment for a specific time. You arrive on time and prepared… and then you wait.
While waiting for an appointment that’s running late is incredibly frustrating, when it comes to your dental care, there’s usually a good reason for it.
Why Do I Have to Wait So Long to See a Dentist?
If you’re already anxious about visiting the dentist, the last thing you want to do is sit in the waiting room for an extended period of time. Your dentist also hates to keep you waiting, but sometimes unforeseen circumstances arise.
If a patient books “regular” treatment versus emergency care, your dentist can usually estimate how long the appointment will take and they can give you an appointment time based on that information. However, the appointment before yours may take longer than expected.
Sometimes patients arrive late, or they arrive on time and need time to get settled. In some cases, one dose of dental freezing isn’t enough and more time is spent administering a second dose of freezing. Some problems are larger than they first appeared, so it takes longer to solve. Many patients use the time at the end of their session to ask questions about their treatment.
We strive to ensure that every patient receives the very best care even if that takes longer than anticipated.
How Dentists Deliver the Best Customer Service Possible
Unless you’re really passionate about sitting in a chair with your mouth wide open while someone pokes around with their fingers, you don’t want to go to the dentist. But when the team responsible for optimizing your oral health is passionate about their jobs, it makes a world of difference.
Like you, dentists are consumers. They regularly make purchases and shop in stores, so they have an idea of what good customer service looks like. Aside from delivering the best possible care, your dentist is always looking for ways to improve.
A team that is committed to giving you the best possible care makes the extra few minutes spent waiting worth it.
How Can I Experience the Best Dental Care?
Waiting for dental care is inevitable. While you wait, why not experience the difference that a team who treats you like family and is committed to giving you the best care possible can make?
Contact Dr. Andrea Stevens today.